Accessibility Statement

Excel Group SA is committed to making our website accessible and user-friendly for as many people as possible. We aim to provide a website experience that is clear, easy to navigate and accessible to users with different needs, devices and assistive technologies.

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This Accessibility Statement explains our commitment to digital accessibility, the steps we take to improve access to our website, and how users can contact us if they experience difficulty using any part of the website.

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1. Our Commitment

Excel Group SA recognises the importance of accessibility, inclusion and equal access to information.

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We aim to make our website accessible to all users, including people who may use assistive technologies, screen readers, keyboard navigation, text enlargement tools or other accessibility features.

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Our goal is to ensure that visitors can access information about Excel Group SA, our services, our contact details and our professional focus areas in a clear and practical way.

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2. Who We Are

Excel Group SA is a professional services firm based in Durban North, South Africa, offering accounting, taxation, auditing, assurance and advisory-related services.

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Business Name: Excel Group SA
Address: 140 Kenneth Kaunda Road, Durban North, 4051
Telephone: 031 563 2222
Email: excel14@etagroup.co.za
Website: www.excelgroupsa.com

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3. Accessibility Goals

We aim to make our website as accessible and usable as reasonably possible.

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• This includes working towards:

• Clear and readable website content

• Logical page structure and headings

• Accessible navigation menus

• Readable font sizes and spacing

• Sufficient colour contrast where possible

• Alternative text for meaningful images where required

• Keyboard-friendly navigation where possible

• Clear form labels and contact fields

• Responsive layouts across desktop, tablet and mobile devices

• Consistent page structure across the website

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Accessibility is an ongoing process, and we aim to continue improving the website over time.

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4. Website Structure and Navigation

The Excel Group SA website has been structured to help users find important information quickly and easily.

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The main website navigation includes pages such as:

• Home

• Services

• Who We Serve

• Team

• About

• Contact

• Privacy Policy

• Terms and Conditions

• Accessibility Statement

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We aim to keep navigation labels simple and consistent so that users can understand where each link leads.

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5. Text and Readability

We aim to use clear wording, readable text and practical page layouts across the website.

Where possible, we avoid unnecessary complexity and aim to present information in a way that is easy to understand.

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Users can use their browser or device settings to increase text size, zoom into pages or adjust display preferences where needed.

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6. Images and Visual Content

Images on this website are used to support the visual presentation of Excel Group SA and its services.

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Where images communicate important information, we aim to provide appropriate alternative text where reasonably possible.

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Decorative images may not always include detailed descriptions if they do not add essential meaning to the page content.

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7. Forms and Contact Fields

Our website may include contact forms or enquiry forms that allow users to submit information to Excel Group SA.

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We aim to ensure that form fields are clearly labelled and easy to understand.

If you experience difficulty using a form on the website, you may contact us directly by telephone or email.

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Telephone: 031 563 2222
Email: excel14@etagroup.co.za

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8. Mobile and Responsive Access

The Excel Group SA website is designed to be responsive across different screen sizes, including desktop, tablet and mobile devices.

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We aim to ensure that users can access key website information and contact options from different devices.

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If you notice a display issue on a specific device or browser, please let us know so that we can review it.

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9. Third-Party Content and Links

This website may include third-party content, embedded tools, maps, external links, plugins or platforms that are not fully controlled by Excel Group SA.

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While we aim to provide a user-friendly experience, we cannot guarantee the accessibility of third-party websites, tools or platforms.

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If you experience difficulty with third-party content linked from our website, you may contact us and we will try to assist where reasonably possible.

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10. Limitations and Ongoing Improvements

We acknowledge that some areas of the website may not always be fully accessible to every user at all times.

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This may be due to technical limitations, third-party systems, legacy content, platform restrictions or ongoing website updates.

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Excel Group SA aims to review and improve accessibility where reasonably possible as the website develops.

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11. Feedback and Assistance

We welcome feedback from users who experience accessibility barriers on our website.

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If you are unable to access information, use a page, complete a form or understand any part of the website, please contact us and explain the issue.

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When contacting us, please include:

• The page or section where the issue occurred

• The type of difficulty experienced

• The device or browser you were using, if known

• Any assistive technology used, if applicable

• Your preferred contact method for follow-up

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We will do our best to review the issue and respond within a reasonable time.

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12. Alternative Access to Information

If you cannot access information on the website, you may request the information in an alternative way.

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Where reasonably possible, Excel Group SA may assist by providing information by email, telephone or another suitable communication method.

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Telephone: 031 563 2222
Email: excel14@etagroup.co.za

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13. Website Updates

Excel Group SA may update this Accessibility Statement from time to time to reflect changes to the website, accessibility improvements or business requirements.

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Any updates will be published on this website.

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13. Contact Us

For accessibility-related questions, feedback or support, please contact:

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• Excel Group SA

• 140 Kenneth Kaunda Road, Durban North, 4051

• Telephone: 031 563 2222

• Email: excel14@etagroup.co.za